Refund policy

Return and Refund Policy

Last Updated: February 21 2026

No Refunds or Returns Due to Nature of Digital Products

Thank you for shopping at ARM. We value your business and want to ensure you have a positive experience with our digital marketing ebooks.

Digital Products Are Non-Refundable
Due to the nature of digital products, all sales are final. Once a digital product is purchased and accessed/downloaded, we cannot offer returns, exchanges, or refunds. This includes:

  • Digital marketing ebooks

  • PDF guides and documents

  • Any downloadable digital content

Why No Refunds?
Digital products cannot be "returned" like physical goods. Once you have access to the content, we cannot take it back or prevent you from using it.

Before You Purchase
We encourage you to:

  1. Read the product descriptions carefully

  2. Review the table of contents (if provided)

  3. Contact us with any questions BEFORE making your purchase

Exceptions
The only exception to this policy is if:

  • You accidentally purchased the same product twice (contact us within 24 hours)

  • There is a technical issue preventing you from accessing your purchase (we will help resolve this)

Contact Us
If you experience any issues with your purchase or have questions before buying, please contact us:

  • Email: info@afaqraqmiya.com

  • Phone: +971555502382

  • Business Hours: Monday - Saturday, 9:00 AM - 10:00 PM (UAE Time)